Receptionist/Financial Counselor
Aliso Viejo, CA Aliso Viejo, CA Full-time Full-time $18.
33 - $25.
55 an hour $18.
33 - $25.
55 an hour 18 hours ago 18 hours ago 18 hours ago DESCRIPTION OF POSITION:
Under the direct supervision of the Executive Assistant, the Receptionist/ PBX operator/Financial Counselor is responsible for greeting and assisting guests and staff members in person or on the telephone; distributing mail and messages accurately and in a timely manner, and assisting the business office with the forms of admission.
KEY
Responsibilities:
Receive and channel all telephone communication in a prompt and courteous manner and assist in placing outgoing calls, as requested.
Greet and log-in all visitors and ensure control of access to patient care areas.
Respond to visitors' questions while maintaining patient confidentiality.
Accurately relay messages to staff and physicians.
Receive, sort, and distribute incoming mail in assigned mailboxes.
Provide typing/word processing, clerical support and assist with special projects, as time allows, and assign same to PBX staff.
Able to handle and facilitate crisis and emergency situations in a calm and professional manner.
Assist with EOC rounding or other compliance projects and tasks.
Assist with the distribution of supplies to the departments.
Assist with chart audits as directed.
Assist business office with the Forms for Admissions including, but not limited to:
HIPPA NOTICE FOR PRIVACY PRACTICES, COA (Conditions of Admission), Patient Information Form, Medicare Forms; 1.
CMS-R-193, Consent to Bill Medicare Lifetime Reserve Days.
Facilitate/assist with uploading the Forms of Admissions into DocLink system.
Maintain daily communication with the business office to ensure the patient or Parent/Guardian fills out and signs the required documents.
Other duties may be assigned.
Minimum Requirements:
Education and Licensing:
High School Diploma or above, preferred.
Knowledge and
Experience:
Two (2) years or above business office or customer service experience, preferred.
Ability to handle stressful situations.
Skills and Abilities:
Maintains a desirable working relationship with staff and their office personnel.
Sends and distributes faxes in a timely fashion.
Maintains PBX schedule and is responsible for changes and coverage.
Sells meal tickets, records receipt and keeps stored in secure area.
Other duties as assigned.
Physical Requirements:
While performing the duties of this job, this position is frequently required to do the following:
Use standard office equipment and access, input, and retrieve information from a computer.
Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
Give and follow verbal and written instructions with attention to detail and accuracy.
Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
Vision:
see details of objects at close range.
Coordinate multiple tasks simultaneously.
Reach forward, up, down, and to the side.
Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
Lift up to twenty-five (25) pounds.
Job Type:
Full-time Pay:
$18.
33 - $25.
55 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
33 - $25.
55 an hour $18.
33 - $25.
55 an hour 18 hours ago 18 hours ago 18 hours ago DESCRIPTION OF POSITION:
Under the direct supervision of the Executive Assistant, the Receptionist/ PBX operator/Financial Counselor is responsible for greeting and assisting guests and staff members in person or on the telephone; distributing mail and messages accurately and in a timely manner, and assisting the business office with the forms of admission.
KEY
Responsibilities:
Receive and channel all telephone communication in a prompt and courteous manner and assist in placing outgoing calls, as requested.
Greet and log-in all visitors and ensure control of access to patient care areas.
Respond to visitors' questions while maintaining patient confidentiality.
Accurately relay messages to staff and physicians.
Receive, sort, and distribute incoming mail in assigned mailboxes.
Provide typing/word processing, clerical support and assist with special projects, as time allows, and assign same to PBX staff.
Able to handle and facilitate crisis and emergency situations in a calm and professional manner.
Assist with EOC rounding or other compliance projects and tasks.
Assist with the distribution of supplies to the departments.
Assist with chart audits as directed.
Assist business office with the Forms for Admissions including, but not limited to:
HIPPA NOTICE FOR PRIVACY PRACTICES, COA (Conditions of Admission), Patient Information Form, Medicare Forms; 1.
CMS-R-193, Consent to Bill Medicare Lifetime Reserve Days.
Facilitate/assist with uploading the Forms of Admissions into DocLink system.
Maintain daily communication with the business office to ensure the patient or Parent/Guardian fills out and signs the required documents.
Other duties may be assigned.
Minimum Requirements:
Education and Licensing:
High School Diploma or above, preferred.
Knowledge and
Experience:
Two (2) years or above business office or customer service experience, preferred.
Ability to handle stressful situations.
Skills and Abilities:
Maintains a desirable working relationship with staff and their office personnel.
Sends and distributes faxes in a timely fashion.
Maintains PBX schedule and is responsible for changes and coverage.
Sells meal tickets, records receipt and keeps stored in secure area.
Other duties as assigned.
Physical Requirements:
While performing the duties of this job, this position is frequently required to do the following:
Use standard office equipment and access, input, and retrieve information from a computer.
Use computer keyboard with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.
Communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking, including a diverse population.
Give and follow verbal and written instructions with attention to detail and accuracy.
Perform complex mental functions and basic arithmetic functions; interpret complex laws, regulations, and policies; collect, interpret, and/or analyze complex data and information.
Vision:
see details of objects at close range.
Coordinate multiple tasks simultaneously.
Reach forward, up, down, and to the side.
Sit or stand for minimum periods of one hour at a time and come and go from the work area repeatedly throughout the day.
Lift up to twenty-five (25) pounds.
Job Type:
Full-time Pay:
$18.
33 - $25.
55 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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